While it supports Dolby Digital, it does not support the height channels that make that signal Dolby Atmos. because when the disconnection happened, if I use mobile app to connect to the chromecast, I can see the remote control in the status of 'disconnected with latest firmware', which is exactly the same after I manually upgraded the firmware.The resolution isn’t the only limitation of the device, though. If I upgrade the firmware again, I would see the same thing happen again.Īlso, I tried to reset remote control and chrome cast, and after reset immediately do the firmware upgrade, but see the same problem during the upgrade (never connect back after firmware upgrade)įinally, I strongly suspect the auto disconnect is related to the automatic (but unsuccessful) firmware upgrade. After 20-30 minutes, the remote control will still be automatiically disconnectedĩ. the remote control show old firmware again (2.22), and says firmware upgrade available.Ĩ. I use the mobile app to pair the remote control backħ. I use a mobile app (Google TV) to connect to the chromecast, I see the remote control is in the status of disconnected with latest firmwareĦ. I tried to wait for 3 minutes, but it never connect backĥ. the remote control disconnected, forever. a tick showed up at the end of progress barĤ. When I do the firmware upgrade of remote control, I will see the below:ģ. Thanks for your response, unfortunately all do not work. I look forward to your response, and if you have any other questions or concerns for me, please let me know. Let me know if you still run into the same updating issues, and we can try something else. If the steps above don't work, perform a factory reset.Remove, then replace the batteries in the Chromecast Voice Remote.Note: If applicable, you can also press the button on the Chromecast device for one second to start to pair. Go to Settings Remotes and Accessories Pair remote or accessory, then follow the instructions on the TV. Go to Settings Remotes and Accessories Chromecast Remote Forget. Go to Settings Remotes and Accessories Remote update Continue. The remote might briefly disconnect during the software update. Check for pending remote software updates.Go ahead and give these steps a try in order, just note that a couple of steps will repeat, go ahead and try them again: I apologize for the late response, thank you for being patient! Were you able to fix that remote updating issue? If not, I'd be happy to help out, as I can imagine this issue has been pretty frustrating for you. in worst case, can I at least see some error message about what goes wrong? ![]() if not, is there any possible way to force upgrade the remote control firmware?ģ. is there anyway to stop the auto upgrade of remote control firmwareĢ. ![]() My gutfeeling is, the chromecast keep auto upgrade of my remote control firmware (every 10-15 minutes?), and it always failed, and hence disconnect my remote control all the time.ġ. however, in BOTH cases, my remote control device got disconnected at the end, and whenever I connect back, it's still 22.2, and tell me there is upgrade available. So I managed to upgrade the remote control firmware as well, sometimes the upgrade screen immediately returned with error, but sometimes I see a long progress bar with a tick at the end. In settings -> remote & acesseories -> remote control device -> firmware upgrade, it says the firmware is 22.2, and there is new upgrade available. I searched around the google and tried all the following ways: I have purchased the cromcast with google tv around sep of 2022, and it worked smoothly for the first 2 months.Īround mid of december, my remote control suddenly not work, I managed to connect it back (using the small button of chromecast), but since then the remote control keep disconnect, every 10-15 minutes, it's extremely annoying!
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